FAQ’s

FAQ's

For many people, self-storage is something new and unfamiliar. The answers to the following questions are designed to help understand how self-storage works.

What is self-storage?

Self-storage is a new type of service which offers both personal and business users a storage solution which they basically control themselves. It is there for as long as it is needed and can change as individuals’ needs change. It is invariably the cost effective option with unrivalled flexibility to come and go as you please.

Are my personal items safe?

Each customer has their own high security, registered lock for their storage unit. The site is securely fenced and has security lighting with digital video CCTV surveillance. A unique wireless entry system ensures that only clients have access to the site.

What can I store?

Within reason, most things. Furniture, household appliances, office equipment, personal effects, excess stock, documentation, files, clothes, plant equipment for tradesman, boats, cars etc. What we are not permitted to store is anything inflammable, perishable or illegal.

How much space will I need and when can I access my unit?

As a rough guide, our large unit can accommodate the contents of a medium sized 3 bedroom house. Our medium unit, the contents of a one bedroom flat and our mini unit, a bed-sit. You have access 24 hours a day, 7 days a week.

What is the minimum hire period and what notice do you require?

The minimum licence period is one month, after which only one week’s notice of leaving is required.

Are there any other charges?

Gate entrance ‘fobs’ and unit padlocks are supplied FOC, and unlike most Self Storage companies we do not charge a deposit nor insist you pay for insurance cover. We do encourage you to insure your contents which most insurance companies will include within your household cover. When you leave, no charge will be made if the padlock and fob are returned and unit is in the same condition as at the start.

Is there a minimum stay period?

No. You can stay as long as you have a need and prepayment discounts are available for those staying longer then six months.

What about insurance?

Your stored goods are not covered by our insurance, we are insured for Public Liability and for Neglect on Our Part, so strongly recommend you to insure your contents. Competitive insurance quotations may be obtained by visiting www.insurastore.com. A typical premium is 86p per week per £1000 of insurance cover.

What Our Customers Say

Had a unit here before for a few weeks. Quick and friendly service, will use again. ????

Alfie Whitnell